Roles and Permissions: Who Can Do What in Aplauso

A complete breakdown of Aplauso roles from Employee to SystemAdmin and what each role can see and manage.

What is Aplauso? - Cashless Digital Tipping for Hospitality

Aplauso is a cashless digital tipping platform that lets hotel, spa, valet, and restaurant guests tip workers instantly via QR code, kiosk, or mobile - no cash required.

Navigating the Aplauso App - Tabs, Screens, and Key Features

A complete tour of the Aplauso mobile app: the five main tabs, their key features, and how to navigate between screens.

Using the App Without Internet - Offline Mode and Cached Data

What works in the Aplauso app without internet, how cached data is displayed, and what requires connectivity.

Troubleshooting Tap to Pay - Common Errors and Fixes

Diagnose and fix the most common Tap to Pay problems including reader errors, declined payments, and compatibility issues.

Your Personal QR Code - Display, Share, and Print from the App

View your personal tipping QR code in the Aplauso app, share it with guests, and save it for printing on table cards and door hangers.

How to Add and Manage Employees in Aplauso

Step-by-step guide for inviting employees, assigning them to departments, and managing their accounts - including how employees accept invites and connect their bank accounts.

Tap to Pay on Android - Accept Contactless Tips with NFC

Use an NFC-enabled Android phone as a contactless tip terminal. Requirements, setup steps, and troubleshooting for Android Tap to Pay.

How to Download the Aplauso App (iOS & Android)

Find and install the Aplauso mobile app on iPhone or Android. Covers store links, system requirements, and first-launch tips.

Tap to Pay on iPhone - Accept Contactless Tips Without a Card Reader

Use your iPhone as a contactless payment terminal. Learn how to set up Tap to Pay, present it to guests, and troubleshoot common errors.

The Employee Onboarding Wizard - From Sign-Up to First Tip

A step-by-step guide to the employee onboarding wizard: set up your profile, confirm your live tip link, surface your QR and printables, and connect payouts whenever you are ready.

Getting Started with Aplauso Rewards (Mobile App)

Everything you need to know to download, install, and start using the Aplauso Rewards mobile app on iPhone or Android.