Knowledge Base Directory
95 public articles across 8 active categories. Use this directory to move quickly between onboarding, payouts, guest help, troubleshooting, and developer documentation.
Start, launch, and guest entry points
Go from first login to guest-ready QR, kiosk, and feedback journeys with the intended recipient context.
Earnings, tip sharing, and business operations
Handle worker payouts, distribution policies, team hierarchy, recovery, and operational reporting.
Personal tools, mobile, and data
Support the Solo Dashboard, employee app, developer workflows, reporting, and safe troubleshooting.
Account safety and access
Manage roles, privacy, security, and support requests without exposing sensitive information.
Getting Started
Set up your venue, onboard staff, and run your first transaction.
Billing & Payments
Understand payouts, Stripe Connect, fees, and financial reports.
Mobile App
iOS and Android app setup, tap-to-pay, and push notifications.
Dashboard
Employee management, analytics, QR codes, and settings.
Integrations
Connect your POS, PMS, HR, and payroll systems.
Account & Access
Login, team roles, SSO, and account security.
API & Developers
REST API reference, webhooks, and SDK guides.
Kiosk
Set up and manage the guest-facing tipping kiosk.
Recently updated articles
Use this section when you want the freshest operational guidance without guessing which category changed.
Dashboard
Personal Activity Stats - How Guests Move Through Your Aplauso Page
Understand guest visits, rating starts, tip intent, payment starts, room-charge usage, and the strongest times to promote your Aplauso page.
Dashboard
Use Aria, the Aplauso Business assistant
Ask Aria for evidence-based Business insights, scoped comparisons, settings explanations, and supported change previews that always require your confirmation.
Dashboard
Use the FinOps Workbench for Payout Follow-Through
Work blocked payouts, retry backlog, readiness blockers, Stripe account access, notes, and assignment history from the dedicated FinOps workbench.
Dashboard
Use Finance Ops Alerts, SLOs, and Daily Reconciliation
Understand the Finance Operations section of the organization finance board, including payout alerts, service-level objectives, and Stripe reconciliation totals.
Dashboard
Monitor Payout Readiness from the Finance Board
Use the organization finance board to spot employees who are not payout-ready, identify the exact blocker, and verify whether an existing wallet can move forward or must be provisioned through the normal account flow.
Dashboard
Organization Settings - Identity, Finance Defaults, and Feature Flags
Configure your organization profile, default financial settings, and feature toggles for multi-property management, guest tracking, and cross-property insights.
Dashboard
Organization Alerts - Performance Signals, Risk Flags, and Coaching Cues
How the Aplauso signal system works at the organization level: critical alerts, warnings, info signals, and how to use them for proactive management.
Dashboard
Organization Finance - Earnings Flow, Revenue, and Property Finance Breakdown
Monitor the earnings flow across your portfolio: pending, available, and paid totals, property-by-property revenue share, and time-series financial charts.
Dashboard
Organization Analytics - Cross-Property Performance and Leaderboards
Analyze tip volume, ratings, and team performance across your entire property portfolio with BigQuery-powered analytics.
Dashboard
Organization Dashboard - Multi-Property Command Center
The organization dashboard gives Regional Admins a portfolio-wide view of all properties: health scores, performance signals, recent ratings, and period-over-period trends.
Dashboard
Property Settings - Operations, Finance, Rooms, and Commissions
Configure your property: general info, operational thresholds, finance settings, room management, commission splits, and maintenance tasks.
Dashboard
Property Insights - Analytics, Performance, and Satisfaction Reporting
Use the Insights command center to analyze tip volumes, employee performance, guest satisfaction trends, and predictive signals for your property.
Dashboard
Managing Your Team - Employees, Roles, and Invites
How to add employees, assign roles, send invite codes, manage team members, and remove staff from the property management dashboard.
Dashboard
Property Business Dashboard - Overview and Navigation
An orientation to the property scope in Business: accessing it, reading the KPI panel, and using the shared navigation available to managers.
Dashboard
Personal Settings - Profile, Notifications, Privacy, and Security
A complete guide to all tabs in the personal Settings page: profile editing, notification preferences, privacy controls, payment settings, and sign-in security.
Dashboard
Referral Program - Invite Colleagues and Earn Rewards
Share your Aplauso referral code with colleagues to earn referral income funded by Aplauso, with up to $300 per eligible tip center.
Dashboard
QR Code Templates - Download, Print, and Customize Your Tipping Cards
Generate print-ready QR code templates with custom color themes and download as SVG, PNG, or PDF for table cards, door hangers, and kiosk inserts.
Dashboard
Managing Your Wallet from the Web Dashboard
Open your Aplauso wallet, check what is available now, and review withdrawal status from my.aplauso.io → Wallet.