Help CenterKnowledge Base

Knowledge Base Directory

95 public articles across 8 active categories. Use this directory to move quickly between onboarding, payouts, guest help, troubleshooting, and developer documentation.

Start, launch, and guest entry points

Go from first login to guest-ready QR, kiosk, and feedback journeys with the intended recipient context.

Earnings, tip sharing, and business operations

Handle worker payouts, distribution policies, team hierarchy, recovery, and operational reporting.

Personal tools, mobile, and data

Support the Solo Dashboard, employee app, developer workflows, reporting, and safe troubleshooting.

Account safety and access

Manage roles, privacy, security, and support requests without exposing sensitive information.

Recently updated articles

Use this section when you want the freshest operational guidance without guessing which category changed.

Billing & Payments

How to Connect Your Stripe Account to Receive Tips

How employees connect a payout account and how venue managers configure Stripe payment processing without changing the canonical tip destination.

Updated Aug 25, 2026

Billing & Payments

How to Withdraw Available Wallet Funds

How the current Aplauso Wallet withdrawal flow submits the available amount through a connected Stripe payout account and where to check its status.

Updated Aug 25, 2026

Billing & Payments

How Team Tip Splitting Works in Aplauso

Explain how canonical employee, outlet, and department destinations use their own optional distribution rules to create employee allocations.

Updated Aug 25, 2026

Getting Started

What Is Aplauso? Guest Appreciation and Tip Workflows

How Aplauso connects a published guest entry point to a canonical tip destination, payment processing, Wallet, and authorized Business operations without promising a method, payout, or configuration.

Updated Aug 25, 2026

Billing & Payments

Understand Your Wallet Payout History

How to read the current Wallet balance and provider payout history, and what separate records to use for tips, allocations, and financial reconciliation.

Updated Aug 25, 2026

Dashboard

Review Your Personal Transaction Records in Aplauso

How to review the transaction records currently available to your authorized personal scope, interpret payment and allocation state carefully, and report a discrepancy without sharing sensitive data.

Updated Aug 25, 2026

Billing & Payments

Wallet Payout Failed: Check Status and Next Steps

How to review provider-returned payout failure details, complete current Stripe requirements safely, and request another withdrawal only when Wallet shows eligibility.

Updated Aug 25, 2026

Dashboard

Manage Organization Settings Only Through Your Current Authorized Controls

How to review organization configuration available to your scope, use the server-enforced settings capability, and avoid unsupported identity, finance, feature-flag, portfolio, or immediate-effect claims.

Updated Aug 25, 2026

Kiosk

Use Department and Outlet Kiosk Contexts

How team-oriented kiosk links resolve a current destination and why guests cannot choose or guarantee allocation outcomes.

Updated Aug 25, 2026

Dashboard

Monitor Payout Readiness as a Current Status

How to review readiness blockers within the authorized scope without assuming a person is eligible, funded, verified, or scheduled for a payout.

Updated Aug 25, 2026

Kiosk

Prepare a Device for the Aplauso Guest Kiosk

Practical device, browser, connectivity, privacy, and recovery checks without claiming a certified device list or permanent lockdown mode.

Updated Aug 25, 2026

Dashboard

Review Organization Signals as Scoped Prompts for Authorized Action

How to interpret the organization signals and alerts currently available to your scope without treating a signal as proof, a guest-contact mandate, a performance judgment, or an automatic outcome.

Updated Aug 25, 2026

Dashboard

Prepare a Safe QR Code Display for Guests

How to use an Aplauso QR code or share control only when it is available to your authorized account, validate the guest destination, and avoid unsupported printing or payment claims.

Updated Aug 25, 2026

Dashboard

Manage Team Access Through Authorized Invitations and Assignments

How to use the Business team controls available to your scope, create a server-enforced invitation when you have the required capability, and avoid unsupported role, access, or personnel-record claims.

Updated Aug 25, 2026

Dashboard

Manage Property Settings Only Within Current Authorized Controls

How to review and change only the property configuration controls currently available to your Business scope, validate the selected environment, and avoid unsupported operational, financial, room, or automation claims.

Updated Aug 25, 2026

Dashboard

Share an Aplauso Referral Honestly and Track Its Status

How to use a currently available referral code or link, understand the current 2% eligible-paid-tip share and separate caps, and avoid treating a click, draft, or signup as guaranteed credit.

Updated Aug 25, 2026

Mobile App

Read Mobile Achievements as Progress Indicators

How achievements reflect current eligible records and setup progress without promising compensation, status, or a guaranteed reward.

Updated Aug 25, 2026

Getting Started

Validate a Test Tip Before Going Live

Use an approved non-live environment to validate the currently available guest entry, recipient, and recorded result without treating a test as proof of Live payment, Wallet, or payout readiness.

Updated Aug 25, 2026