Answers for every Aplauso moment.
Start with a real-world task, search the knowledge base, or ask the Aplauso sidekick for a clear next step.
Start with the right support path
These paths are the fastest way to get from an operational question to the right public answer.
Launch a property
Set up your hierarchy, staff, guest entry points, testing, and a confident live launch.
Support guests and service recovery
Give guests a fast, no-app way to tip, rate a service, and share private feedback when something misses.
Help staff earn and get paid
Guide workers through an earning-ready profile, Reward Code tools, Wallet, and how to set up payouts when they are ready.
Run and connect the business
Manage teams, properties, access, tip sharing, reporting, integrations, and support issues.
Answer-first support
Find the right Aplauso help for the task you need to complete.
Our guided paths explain the full product story: guest recognition, low-rating recovery, staff payouts, Business operations, mobile tools, and integrations.
Browse by category
Find everything you need organized by product area, audience, and support intent.
Recently updated guides
Practical support articles for operators, managers, staff, guests, and implementation teams.
More ways to stay informed
Use these pages when you need incidents, product changes, or direct support instead of a how-to article.
Submit a support request
Reach the support team with implementation, payout, or troubleshooting questions.
View open tickets
Track active cases and past conversations once you are signed in.
System Status
All systems operational
Release Notes
See what changed across support, dashboard, kiosk, mobile, and API surfaces.