Start with what you need to get done.
Aplauso brings together cashless tips, guest feedback, service recovery, staff earnings, business operations, and integrations. Choose a verified workflow and get the clearest next steps, detailed KB links, and safe escalation guidance.
Integrations and availability
Core Aplauso guides
Business operator: owners, operators, and launch managers
Launch Aplauso at a property
Set up a property, prepare the team, test safely, and put a guest-ready tipping experience in front of people.
Guest-facing teams and experience leaders
Help guests tip and share feedback through the supported flow
Help guests tip a person, team, department, or outlet from a browser-first flow that can also capture a rating.
Solo professionals and Business managers (follow the guidance for your role)
Help staff follow tips, recorded earnings, and withdrawal status
Support the complete worker journey: a visible guest profile, recorded earnings, a clear Wallet, and withdrawal guidance for when someone is ready.
Solo professional: anyone earning tips through Aplauso, independently or as part of a business
Use your Solo dashboard to stay on top of your work
Whether you work independently or as part of a business, the Solo dashboard gives you one clear place to see earnings, tip activity, ratings, achievements, sharing tools, profile settings, and withdrawal status.
Business operator: owners, managers, and multi-property operators
Run teams, properties, and tip programs with confidence
Use the Business workspace to manage the real hierarchy, access, tip-sharing rules, reports, and service recovery.
Solo professionals, with a separate note for mobile rollout leads
Use the employee mobile app
Give staff a portable way to check earnings, manage their profile, share a tipping entry point, follow activity, and review Wallet status.
Business operators and approved integration teams
Integrate Aplauso and work with trustworthy data
Use approved integrations, server-resolved environment controls, supported exports, and reports to connect Aplauso safely with your operations.
Anyone who needs help right now
Resolve access, payment, kiosk, and data issues
Use a calm, evidence-first support path for the parts of Aplauso that need the most careful diagnosis.
Account and preferences
Business operations
Guests and service quality
Guest-experience leaders and authorized managers
Turn guest feedback into a careful service-recovery workflow
Use ratings, private feedback, recovery signals, assignment, and resolution tracking to respond to a poor experience without exposing unnecessary guest information or promising an unapproved remedy.
Business operators and guest-experience teams
Use guest, visit, and opportunity signals in the Business workspace
Navigate organization and property views for experience history, guest relationships, performance, positive opportunities, and service follow-up at the scope you are authorized to manage.