Help CenterKnowledge BaseAccount & Access

Account & Access

Login, team roles, SSO, and account security.

Deactivating, Deleting, and Exporting Your Account Data

How to deactivate your account temporarily, permanently delete it with a 30-day grace period, and export all your personal data.

Security Settings: Password, Sign-In Method, and Account Protection

How to change your Aplauso password, understand your active sign-in method, and keep your account secure.

Privacy Settings: Controlling What Guests and Managers Can See

How to control your profile visibility, public rating display, tip totals, and data sharing preferences in Aplauso.

Notification Settings: Tips, Ratings, Reports, and Alerts

How to configure which Aplauso notifications you receive and through which channels - email, push, or SMS.

Profile Settings: Name, Photo, Bio, Language, and More

How to update your Aplauso profile: display name, photo, bio, preferred language, currency, and custom rating prompt.

Roles and Permissions: Who Can Do What in Aplauso

A complete breakdown of Aplauso roles from Employee to SystemAdmin and what each role can see and manage.

Invite Codes: How to Invite Employees and Join a Property

How property managers create invite codes for new employees, and how employees use those codes to join a property and link their account.

Creating an Aplauso Account

How to create a new Aplauso account as an individual employee or as a property manager setting up a new venue.

Signing In to Aplauso: Phone, Email, and Google

How to sign in to your Aplauso account using phone number (SMS), email OTP, or Google. Covers first-time sign-in, OTP codes, and troubleshooting.

Your Aplauso Account: Settings, Roles, and Access

An overview of the Aplauso account system: what you can configure, how roles work, and where to find each settings section.

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