Kiosk

Testing the Kiosk in Sandbox Mode - Test Cards and Environment Switching

How to run a realistic end-to-end kiosk test using sandbox mode and Stripe test cards without affecting live tip data.

Employee Lookup - Let Guests Search and Choose Who to Tip

The property lookup directory at k.aplauso.io/lookup lets guests search by name and filter by department to find and tip any employee at your property.

Configuring the Kiosk - Tip Presets, Prompts, Room Charge, and Branding

What property managers can configure on the kiosk: custom tip amounts, rating and tip prompts, service charge percentage, room charge toggle, and currency.

Department and Outlet Tipping Pages - Tip a Team, Not Just an Individual

How to set up department and outlet QR codes so guests can tip an entire team, and how splits and routing work when no individual is identified.

QR Codes for the Kiosk - Employee, Department, and Outlet Codes

How to generate, deploy, and manage QR codes that link guests directly to the Aplauso kiosk tipping flow for any employee, department, or outlet.

Kiosk Payment Methods - Apple Pay, Google Pay, Credit Card, and Room Charge

All payment methods available on the Aplauso kiosk: how Apple Pay and Google Pay are detected, how credit card checkout works, and how to enable room charging.

How the Guest Tipping Flow Works - From QR Scan to Thank You

A complete walkthrough of the guest experience: rating, tip selection, custom amounts, payment, and the confirmation screen.

Kiosk Hardware Setup - iPad, Android Tablet, and Lockdown Configuration

How to set up a physical tablet kiosk for Aplauso. Covers recommended hardware, iOS Guided Access, Android kiosk mode, and best practices for placement.

What Is the Aplauso Kiosk? - Guest-Facing Tipping Explained

The Aplauso kiosk is a web-based tipping and rating interface guests use to tip staff. Learn how it works, how guests reach it, and the URL formats.