All guides

Employees and mobile rollout leads

Use the employee mobile app

Give staff a portable way to check earnings, manage their profile, share a tipping entry point, follow activity, and complete payout tasks.

The mobile experience complements the web dashboard and browser-based guest flow.
Staff can use mobile access for their day-to-day earnings, activity, wallet, profile, and sharing journey.
Guests do not need the employee app to tip or give feedback.

The practical path

  1. 1

    Download the Aplauso mobile app from the supported store.

  2. 2

    Sign in with the same account used for Aplauso.

  3. 3

    Complete any remaining profile and payout steps.

  4. 4

    Review the mobile earnings, activity, and sharing tools before using your Reward Code with guests.

  5. 5

    Use the Reward Code or sharing entry point for guest payments. Tap to Pay appears only when the employee app is running an eligible build on a supported device in a supported market, and the account and location have completed the required setup. Otherwise, the guest completes the browser-based payment journey on their own device.

Common questions

Is the mobile app required for a guest to leave a tip?

No. Guests use the browser-based guest journey. The mobile app is for the employee experience, including earnings, activity, wallet, profile, and sharing tools.

Can I accept a contactless card payment directly in the Aplauso employee app?

Only in some cases. Tap to Pay appears only when the employee app is running an eligible build on a supported device in a supported market, and the account and location have completed the required setup. If Tap to Pay is not shown, use the Reward Code or sharing flow so the guest can complete the browser-based payment journey on their own device.

Go deeper with the knowledge base

Use the detailed guide that matches your workflow, or ask the Aplauso assistant a specific question.