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Business leaders and data teams

Read reports and exports at the right scope

Use authorized Business reporting and the documented export or integration path to understand performance and satisfaction.

Reports are scoped to the signed-in operator’s authorized organization or property.
Use documented exports and APIs rather than screen scraping.
Keep live, sandbox, and demo records separate in downstream analysis.

The practical path

  1. 1

    Open Reports or Performance for the authorized organization or property and confirm its scope and environment.

  2. 2

    Use performance and satisfaction views for operational decisions, then open underlying permitted records for a specific investigation.

  3. 3

    Use the supported data-export or API path for downstream analysis.

  4. 4

    Keep live, sandbox, and demo records separate in analysis and downstream systems.

Common questions

Why do two authorized people see different report totals?

They may be viewing different organization, property, time, destination, or environment scopes. Confirm those dimensions before treating a difference as a data issue.

Go deeper with the knowledge base

Use the detailed guide that matches your workflow, or ask the Aplauso assistant a specific question.

Data export and payroll integrationContact support