Frontline workers, payroll partners, and team leads

Help staff earn, understand, and receive tips

Support the complete worker journey: a visible guest profile, eligible earnings, a clear wallet, and payout setup.

Workers can use their own profile and QR tools to receive guest tips.

Tip destination, distribution, earnings allocation, and bank payout are distinct records and stages.

Staff should use the wallet and payout status rather than assuming an unverified bank account is ready.

The practical path

1
Complete the account profile and the required payout onboarding.
2
Confirm the guest-facing name and live QR or sharing tools.
3
Use the wallet to review eligible and pending amounts.
4
Request or receive payout according to the configured payout experience.
5
If an amount looks unexpected, start with the destination and distribution rule rather than guessing from a total.

Common questions

Why is a tip not available to withdraw yet?

A payment, allocation, and payout are different stages. Check the tip status, the destination distribution rule, and the wallet’s pending versus eligible amounts.

Can a manager change a worker’s bank details?

Payout and financial-account setup should remain with the appropriate account holder and payment-provider flow. Managers can support access and assignment issues without handling sensitive bank details.

Go deeper with the knowledge base

Use the detailed guide that matches your workflow, or ask the Aplauso assistant a specific question.

Employee app setup Payments and payouts Invite and manage staff Contact support