Solo professionals and Business managers (follow the guidance for your role)
Help staff follow tips, recorded earnings, and withdrawal status
Support the complete worker journey: a visible guest profile, recorded earnings, a clear Wallet, and withdrawal guidance for when someone is ready.
The practical path
- 1
Complete the account profile so you are ready to earn. When you are ready to withdraw, open Wallet to set up how you get paid.
- 2
Confirm the guest-facing name and the Reward Code or sharing tools currently available to you.
- 3
Use Wallet to review pending and available amounts.
- 4
When you are ready to withdraw, open Wallet to review any eligible withdrawal method and start the request there.
- 5
If an amount looks unexpected, review the selected tip destination and its saved distribution rule rather than guessing from a total.
Common questions
Why is a tip not available to withdraw yet?
A guest payment, your recorded share of the tip, Wallet availability, withdrawal request, and confirmed receipt by the bank or other withdrawal destination are different stages. Check the current tip record, the saved distribution rule, and Wallet’s pending and available amounts.
Can a manager change a worker’s bank details?
Only the account holder should set up how they get paid in Wallet. Managers can support access and assignment issues without viewing or handling bank details.
Go deeper with the knowledge base
Use the detailed guide that matches your workflow, or ask the Aplauso assistant a specific question.