Use this checklist as an authorized manager. Complete only the controls that are available to your organization and role. It is not a promise that every feature, payment method, recipient, report, Wallet balance, or payout is available for every property or environment.
1. Confirm your authorized scope
- Confirm your signed-in role can manage the intended organization, property, department, outlet, or employee.
- Verify the active property and environment displayed by Aplauso before making operational changes.
- Do not make payment or operating changes while a property data-mode transition is in progress; those operations can pause until the transition is verified.
2. Confirm the guest journey
- Use the currently published guest entry point for the authorized recipient.
- Confirm the recipient and any applicable property or outlet resolve as expected before sharing or deploying an entry point.
- Treat payment methods, service charges, room-charge availability, language, and rating prompts as configuration-dependent. Do not promise a method or price that is not displayed in the live flow.
3. Confirm recipient and team readiness
- Assign people only through controls available to your permitted scope.
- Give team members the appropriate role and explain the guest flow they will use, without sharing passwords, verification codes, payment data, or tokens.
- Review recipient, allocation, Wallet, and payout information only in the authorized experience. A profile, balance, or setup screen does not by itself establish payout eligibility.
4. Validate safely before a Live launch
- Use an approved non-live environment when one is available to your organization.
- Confirm the property, recipient, and guest entry point resolve to that same environment before testing.
- Check the recorded result through current authorized controls. A Sandbox or Demo result does not prove a corresponding Live transaction, report, Wallet balance, or bank payout.
5. Launch deliberately
- Confirm the active Live environment and current operational readiness with an authorized administrator before accepting guest payments.
- Do not switch environments during an active guest or payment flow.
- Keep a non-sensitive support path for staff. Report the authorized scope, displayed environment, approximate time, and a non-sensitive error or reference; never send card data, bank data, passwords, codes, or tokens.