Aplauso is a cashless digital tipping platform built for the hospitality industry. It lets guests tip workers - housekeepers, valet attendants, spa therapists, servers, concierge, and more - instantly from their phone or a kiosk, without needing cash.

The Problem Aplauso Solves

Cash is disappearing. Most guests arrive at hotels, spas, and resorts without bills in their wallet, yet tipping is still the primary income source for millions of frontline hospitality workers. The result: tips go unmade, workers lose income, and properties struggle to retain talent.

Aplauso bridges that gap.

How It Works

For Guests

  1. The guest scans a QR code (displayed on a table card, door hanger, kiosk screen, or shared in an app) or taps a kiosk at your venue.
  2. They select a star rating (optional) and a tip amount - preset options or a custom amount.
  3. They pay via Apple Pay, Google Pay, credit/debit card, or by charging the tip to their hotel room bill.
  4. A confirmation screen appears and the tip is processed instantly through Stripe.

The entire experience takes under 30 seconds.

For Employees

  • Receive a tip notification in the Aplauso mobile app.
  • See their earnings accumulate in real time on the Wallet screen.
  • Withdraw funds directly to their bank account on demand.
  • Build a history of ratings and guest feedback to track their performance.

For Venues & Managers

  • Manage employees, departments, and outlets from the Aplauso Dashboard at my.aplauso.io.
  • View property-wide analytics: total tips, average ratings, tip volumes by department, guest satisfaction trends.
  • Set up and style QR codes and kiosks to match your brand.
  • Stay compliant: every tip is recorded, traceable, and reportable.

Platform Components

ComponentURLPurpose
Employee Dashboardmy.aplauso.ioPersonal stats, wallet, QR code, settings
Management Portalmy.aplauso.io/manageTeam management, analytics, reports
Guest Kioskk.aplauso.ioGuest-facing tipping and rating interface
Mobile AppiOS & AndroidEmployee app with Tap to Pay and wallet
Supportsupport.aplauso.ioThis help center

Who Aplauso Is For

Aplauso works best for no-payment-at-service hospitality businesses where workers provide a service but guests don't pay on the spot:

  • 🏨 Hotels - housekeeping, bellhop, concierge, room service
  • 💆 Spas and wellness centers - therapists, estheticians
  • 🚗 Valet and parking services
  • 🛳 Cruise ships and resorts
  • 🍽 Restaurants and bars with tableside service

Not a fit? If your business already collects tips through a POS terminal at the point of sale (like a coffee shop), Aplauso is a complement rather than a replacement.

Why Aplauso vs. Other Options

  • Purpose-built for hospitality - not a generic payment app adapted for tips
  • No app required for guests - works entirely in a mobile browser via QR code
  • Stripe-powered - enterprise-grade payment security and instant payouts
  • Multi-recipient - split tips across a team, department, or shift automatically
  • Full analytics - management visibility that cash tipping never provides

Next Steps