Start with what you need to get done.
Aplauso brings together cashless tips, guest feedback, service recovery, staff earnings, business operations, and integrations. Choose a verified workflow and get the clearest next steps, detailed KB links, and safe escalation guidance.
Core Aplauso guides
Owners, operators, and launch managers
Launch Aplauso at a property
Set up a property, prepare the team, test safely, and put a guest-ready tipping experience in front of people.
Guest-facing teams and experience leaders
Give guests an effortless way to tip and share feedback
Help guests tip a person, team, department, or outlet from a browser-first flow that can also capture a rating.
Frontline workers, payroll partners, and team leads
Help staff earn, understand, and receive tips
Support the complete worker journey: a visible guest profile, eligible earnings, a clear wallet, and payout setup.
Anyone earning tips through Aplauso, independently or as part of a business
Use your Solo dashboard to stay on top of your work
Whether you work independently or as part of a business, the Solo dashboard gives you one clear place to see earnings, tip activity, ratings, achievements, sharing tools, profile settings, and payout progress.
Business owners, managers, and multi-property operators
Run teams, properties, and tip programs with confidence
Use the Business workspace to manage the real hierarchy, access, tip-sharing rules, reports, and service recovery.
Employees and mobile rollout leads
Use the employee mobile app
Give staff a portable way to check earnings, manage their profile, share a tipping entry point, follow activity, and complete payout tasks.
Developers, implementation teams, and data operators
Integrate Aplauso and work with trustworthy data
Use the API, webhooks, environment controls, exports, and reporting guidance to connect Aplauso safely with the rest of the operation.
Anyone who needs help right now
Resolve access, payment, kiosk, and data issues
Use a calm, evidence-first support path for the parts of Aplauso that need the most careful diagnosis.
Business operations
Guests and service quality
Guest-experience leaders and authorized managers
Turn guest feedback into a careful service-recovery workflow
Use ratings, private feedback, recovery signals, assignment, and resolution tracking to respond to a poor experience without exposing unnecessary guest information or promising an unapproved remedy.
Business operators and guest-experience teams
Use guest, visit, and opportunity signals in the Business workspace
Navigate organization and property views for experience history, guest relationships, performance, positive opportunities, and service follow-up at the scope you are authorized to manage.