An authorized kiosk link opens the recipient context selected by the product. The guest may see a rating step, a tip choice, a payment step, a room-charge authorization step, or a completion screen according to the recipient’s current settings and the selected flow. A guest can use only the controls that are actually presented; no Support guide can enable a hidden recipient, payment rail, room-charge path, or Business action.
Review the amount and method before continuing
Where a payment flow is available, review the amount, any displayed service charge, currency, recipient context, and payment method before confirmation. The server prepares and verifies the canonical payment terms. A change in the displayed terms, an error, or a provider prompt means the guest should review the current screen rather than assume an earlier amount or method remains valid.
Confirm the recorded result
Do not treat navigation, a browser message, or a thank-you screen as proof that a financial or operational action completed. Verify the authorized product record and provider status. For an issue, share the non-sensitive reference, visible state, location and recipient context, and approximate time. Never include card, bank, identity, password, code, token, or another guest’s personal data.