The Guest Kiosk can offer a recipient lookup only when the resolved location settings allow it. Search availability and its scope are determined by the current authorized organization, property, department, outlet, and recipient configuration. A guest cannot use lookup to browse private employee records, access another organization, reveal contact information, change staff membership, or override the kiosk’s current context.
Use the selection presented by the product
If lookup is shown, select only from the results and navigation that the kiosk presents. A missing result, hidden search control, or unavailable location is not evidence that a person has been removed, is inactive, has no earnings, or should be exposed through another path. Do not promise that every property offers person, department, outlet, or organization-wide search.
Keep personal information private
Do not ask guests to enter employee private data or expose a roster outside your authorized workflow. For an issue, provide the authorized location, intended public recipient context, approximate time, visible result, and non-sensitive reference. Support cannot disclose another person’s private data or change staffing through a guest-search request.