Business owners, managers, and multi-property operators

Run teams, properties, and tip programs with confidence

Use the Business workspace to manage the real hierarchy, access, tip-sharing rules, reports, and service recovery.

Business scope follows the organization, property, outlet, and department hierarchy.

Permissions are checked by the server as well as the interface.

Tip-sharing is governed at the canonical destination and should be visible to affected workers.

The practical path

1
Map the operating hierarchy before creating collective destinations.
2
Invite people with the least access needed for their role.
3
Set destination-level distribution rules with active, in-scope recipients.
4
Use Performance and Opportunities to identify operational follow-up.
5
Review Reports and exports within the authorized scope.

Common questions

Can we manage more than one property?

Yes. The Business workspace is designed around organization and property hierarchy so authorized operators can work at the right scope.

Who receives a department or outlet tip?

The saved distribution policy on that canonical department or outlet destination determines eligible allocation. It is not inferred from a generic guest-facing team list.

Go deeper with the knowledge base

Use the detailed guide that matches your workflow, or ask the Aplauso assistant a specific question.

Property dashboard overview Manage employees Use Aria, the Business assistant Contact support