The Guest Kiosk is a browser experience. Use a maintained device and browser that can load the authorized kiosk link, keep a reliable network connection, and allow the currently offered payment or guest controls to operate. Aplauso does not publish a universal certified hardware list, fixed operating-system requirement, card-reader guarantee, or permanent lockdown configuration through this Support guide.
Set up the device deliberately
Open the authorized kiosk link and confirm the displayed recipient and environment before placing the device where guests will use it. Keep the device physically supervised, prevent access to staff accounts and Business settings, and use your organization’s approved device-management and accessibility practices. Do not store passwords, verification codes, payment details, tokens, or private guest data in the browser or on the device.
Recover safely
If the kiosk shows an error, stop rather than repeatedly submitting a payment or change. Check network access and the visible product state, then reopen the authorized link if appropriate. Provide Support the authorized location, device/browser details, approximate time, visible error, and non-sensitive reference; do not send screenshots containing payment or personal data.