Aplauso offers three ways to sign in. Your employer may have already created an employee record for you - signing in links your account to that record automatically.
Sign-In Methods
Option 1 - Phone Number (Recommended)
- On the sign-in screen, select your country code from the picker.
- Enter your mobile phone number.
- Tap Send Code. You will receive a 6-digit SMS within 30 seconds.
- Enter the code in the six-digit input boxes. The app verifies automatically when all six digits are entered.
Your phone number is used for authentication only. It is not shared with guests.
Option 2 - Email & Password
- Tap Sign in with Email on the login screen.
- Enter your work email and password.
- Tap Sign In.
If you have not set a password yet (your manager may have pre-created your account), tap Forgot Password to receive a reset link.
Option 3 - Google
- Tap Continue with Google.
- Select your Google account from the sheet that appears.
- Grant requested permissions. You will be signed in immediately.
Apple and Microsoft sign-in are shown in the UI but are not yet available. Use phone or Google instead.
First-Time Setup Flow
If this is your first login, the app walks you through a short setup sequence:
Step 1 - Enter Your Name
Provide your first and last name. This name appears on your public tipping profile and guest receipts.
Step 2 - Payout Setup (Optional)
You are prompted to connect a Stripe account to receive payouts. You can skip this step and do it later from the Wallet tab. Tips still accumulate in your wallet even without a payout method connected.
Step 3 - Home Screen
Once setup is complete, you land on the Home tab showing your earnings dashboard.
Trouble Signing In
| Issue | Solution |
|---|---|
| SMS code never arrives | Check your phone has signal. Tap Resend Code after 30 seconds. |
| "No employee record found" error | Contact your manager - your employee profile may need to be created in the dashboard first. |
| "Setup error" screen on first launch | Your manager needs to verify your venue and employee record are active. |
| Forgot password | Tap Forgot Password on the email login screen. |
| Signed out unexpectedly | Your session token may have expired. Sign back in - your earnings data is not lost. |
Signing Out
Go to Settings tab → Account → Log Out. Tap Confirm in the dialog. You are returned to the welcome screen. All local notification history is cleared from the device on sign-out.