Your Aplauso wallet holds all tips you have received. Use the Wallet tab to check your balance, set up payouts, and transfer funds to your bank account.
Opening Your Wallet
Tap the Wallet tab (second from left in the bottom navigation). The screen shows:
| Element | Detail |
|---|---|
| Wallet Total | Everything currently sitting in your Aplauso wallet |
| Available Balance | The amount ready to withdraw right now |
| In Transit | Money already on the way to your bank |
| Payout method status | "Not connected," "Connected," or "Not set up" |
| Recent withdrawals | Your latest bank transfers with status and arrival date |
Setting Up Payouts (First Time)
Before you can withdraw, you need to connect a Stripe account:
- Tap Set Up Payouts on the Wallet screen.
- The app opens the Stripe Connect onboarding flow in a browser.
- Enter your personal information (name, date of birth, SSN last 4 - required by Stripe for identity verification).
- Add your bank account via Plaid (instant) or manual routing + account number.
- Complete verification and return to the app.
Once connected, the button changes to Open Stripe.
Once connected, the Wallet screen shows Withdraw.
Withdrawing Your Balance
After your payout method is set up:
- Tap Withdraw on the Wallet screen.
- Review your Available Balance in the confirmation modal.
- Confirm the withdrawal.
- The transfer is created immediately and appears under Recent withdrawals.
- Standard payouts arrive in 1–2 business days.
New accounts may have a 2–7 day initial hold before the first payout. This is a Stripe requirement for new connected accounts and is not controlled by Aplauso.
Wallet States & Button Labels
| State | Button |
|---|---|
| No Stripe account | Set Up Payouts |
| Stripe account exists (needs recreation) | Reconnect Stripe |
| Onboarded, no bank account added | Add Payout Method |
| Fully set up | Withdraw |
Checking Payout Status
Inside the Wallet screen:
- Recent withdrawals: See payout history, status (Processing / In Transit / Arrived / Failed), and expected arrival dates.
- Available Balance card: See what can be withdrawn right now.
- Wallet Total card: See everything in your wallet, including funds still clearing.
Processing Times
| Payout Type | Timing |
|---|---|
| Standard payout | 1–2 business days after initiation |
| First payout (new account) | Up to 7 business days |
| Failed payout retry | 1–2 business days after updating bank info |
Troubleshooting
| Problem | Fix |
|---|---|
| Available Balance shows $0 but Wallet Total is higher | Some funds are still clearing. Wait for them to move into the available balance. |
| "Not connected" status | Tap Reconnect Stripe and complete the onboarding flow again. |
| Stripe onboarding page won't load | Check internet connection. Try again from a WiFi network. |
| Payout failed | Check the failure reason in Recent withdrawals and update your bank account if needed. |
| Can't see the Withdraw button | Your wallet is not fully onboarded yet. Complete all required verification steps. |