Aplauso sends notifications when you receive tips, ratings, and performance reports. You control exactly what you hear about and how.
Accessing Notification Settings
Go to my.aplauso.io > Settings > Notifications.
Notification Channels
You can enable or disable each delivery channel independently:
| Channel | Description |
|---|---|
| Notifications sent to your registered email address | |
| Push | In-app notifications on your mobile device (requires the Aplauso app with notifications enabled) |
| SMS | Text messages to your registered phone number |
Disabling a channel turns off all notifications through that channel regardless of event settings.
Notification Events
For each channel you have enabled, you can toggle individual event types:
| Event | What Triggers It |
|---|---|
| New Tips | Sent each time you receive a tip |
| New Reviews | Sent when a guest leaves a rating or review |
| Weekly Report | Summary of your tips, ratings, and earnings for the week - sent every Monday |
| Monthly Report | Monthly performance summary - sent on the 1st of each month |
| Achievements | Sent when you unlock a milestone or achievement badge |
| Marketing | Aplauso news, platform updates, and promotional content |
Recommended Setup
| Scenario | Recommended Settings |
|---|---|
| Active employee (frequent tips) | Push: New Tips + New Reviews on; Email: Weekly/Monthly Reports on |
| Part-time or occasional | Email only: New Tips + Weekly Report |
| Manager/admin | Email Weekly + Monthly Reports; push for New Tips if they accept tips personally |
| Do not want interruptions | Turn off SMS entirely; keep Email Weekly Report only |
Mobile App Push Notifications
Push notifications are delivered through the Aplauso mobile app. If the Tip notification shows in the dashboard settings as enabled but you are not receiving pushes on your phone:
- Open the Aplauso app > Settings (gear icon).
- Confirm notifications are enabled in the app's notification settings.
- Check iOS Settings > Aplauso > Notifications or Android Settings > Apps > Aplauso > Notifications to ensure OS-level permission is granted.