Aplauso uses different controls for product activity, security messages, support replies, and optional outreach. A preference in one area does not automatically control every message type.
Personal Activity Alerts
Open my.aplauso.io > Settings > Notifications for current guidance. Detailed email, SMS, achievement, report, and marketing toggles are not available on that dashboard page yet.
Personal tip, rating, and payout activity can appear in Aplauso and may be delivered by mobile push when the app, account, and device permit it. In the mobile app, review notification settings and the operating-system permission for Aplauso. Delivery is not guaranteed when a device token is unavailable, permission is denied, or the device service suppresses the alert.
Security Verification
Phone and email sign-in codes are security messages requested during authentication. They are not marketing subscriptions. Aplauso rate-limits requests, and a newly requested code replaces the previous one. Never share a code.
Support Replies
Support ticket updates use the contact information and language stored with the ticket. Keep that address available until the case is resolved. A support reply is operational correspondence, not permission for promotional outreach.
Optional Email or SMS
Campaign and lifecycle messages must respect the communication preference and suppression recorded for the contact and channel. SMS recipients can use the opt-out instructions in the message; suppressed destinations must not be re-enrolled without a valid new consent basis.
If you receive an unwanted or unexpected message, use its opt-out method when available and contact Aplauso Support with the destination, approximate time, and message type. Do not include a verification code or payment information.