Your Aplauso sign-in identifies you across the personal dashboard, mobile app, and any business locations that have granted you access. The controls you see depend on your role, assignments, country, and payment status.

Personal Settings

Sign in at my.aplauso.io and open Settings. The current sections are:

SectionCurrent controls
ProfilePhoto, display name, phone, bio, and the operating currency when eligible
PreferencesInterface language, dark mode, compact view, and celebration sounds
PromptThe guest rating question and its category
NotificationsCurrent delivery guidance; detailed channel toggles are not available on this page yet
PrivacyProfile, rating, tip-total, review, messaging, and data-sharing visibility
PaymentLive or Training wallet mode, Stripe connection status, and payout access when supported
AccountSupport-assisted export or pause, plus protected self-service deletion

Profile and prompt changes save from their section. Your sign-in email is displayed as read-only. Aplauso currently uses passwordless verification, so there is no separate password-change section in the personal dashboard.

Business Access

A business role and capability set control which organization, location, department, or service-point tools you can use. Access is scoped: a management title does not automatically grant access outside the assignments recorded for your account.

If a needed page or action is missing, ask a business administrator for the correct assignment or role. Aplauso Support cannot expand business access without authorization from the organization.

Live and Training Payments

The Payment section can show a Live / Training control. Live mode is for real payment activity. Training mode uses isolated test payment data and cannot send real payouts. Confirm the visible mode before demonstrating a flow or connecting Stripe.

Business demo data and personal Training payment mode are not interchangeable. Use only the environment or mode presented in the product you are operating.

Account Help

Data export and temporary account pause are currently support-assisted. Account deletion is self-service and starts a 30-day restoration window. Read the deletion article before confirming that action.